Additional payment locations and online options are available atwww.fpua.com. FPUA accepts Master Card, Visa, and Discover credit card payments through our Online Services. In 1972, the City created and made a part of the government a utilities authority to be known and designated as Fort Pierce Utilities Authority (FPUA) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be designated by resolution by the City Commission. Please limit one person per account. You may print your bill statement right from your home or business. If you need to make payment arrangements to avoid interruption of service, please call us at 772-466-1600 to speak to a customer service representative. Please call customer service at 772-466-1600, ext. Pay over the Phone. A summary of all methods of payment are described below. The 69-acre Treasure Coast Energy Center site is located in the Midway Industrial Park, southwest of Fort Pierce, along Glades Cut-Off Road. The utility told WFLX, it received a payment from the property owner this morning. I have read this disclosure and agree that FPUA and its Authorized Agents may contact me as described above. Credit/ Debit Cards only same day posting if paid before 4:30 pm. With FPUAs AutoPay, you save time, save stamps, and never forget to pay your monthly utility bill. That amount is billed to the Customers account for the following 12-month period. 2023 www.tcpalm.com. All rights reserved. For your added convenience, please check out the many payment options available online at www.fpua.com. You can pay them directly on this website. Please call customer service at 772-466-1600, ext. We strive for service excellence and providing continuous power, unfortunately there are times where we are unable to do this due to storms, human error, animals, etc. 3900. Select pay by text and save a payment method. Manage My Account View your current utility bill, previous bills and pay your utility bill all in one convenient location. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. Beginning Wednesday, March 18 at 9:00 am, the Customer Service Lobby will be closed to the public. The drive-thru is typically very busy in the morning, avoid lengthy wait times by visiting late morning or early afternoon. Registering for FPUAs Online Services gives you fast, easy access to manage and pay your accounts. People who live here said its just unfair that when the owner of the unit fails to pay the bills, the tenants are the ones who pay the price. *, COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. At the July 21, 2020, meeting, the Fort Pierce Utilities Authority (FPUA) Board voted to extend the suspension of disconnects for non-payment until September 5th, 2020. Customers must maintain a six-foot social distance to help protect the safety and health of other customers and staff. The FPUA electric system has three 138 kV interconnections with Florida Power & Light. Eligibility criteria includes: Fort Pierce Utilities Authority (FPUA) is closely monitoring the spread and potential threat posed by Coronavirus, COVID-19. Published: Nov. 18, 2022 at 2:55 PM PST. Thank you for your patience as we continue to streamline the process. Eligible households could receive $250 which can go towards utility payments. The drive-thru is located at 206 South 6th Street and is open Monday through Friday, 8 am-5 pm. Have your face painted by Masquerade Expressions. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. We encourage you to set up an online account where registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. . The predetermined monthly bill will be based on the average of their actual utility bills during the prior 12 months, plus an additional percentage to cover any overages. Protective Plexiglas shields have been installed on all customer service workstations and at the receptionist desk. 3900. Customers can register at FPUA customer service or by filling out the online Budget Billing form available at: http://www.fpua.com/account-and-billing. This program is available until July 24, 2020. Fort Pierce Utilities Authority payment center, Lawnwood Regional Medical Center Heart Institute, FAU Harbor Branch Oceanographic Institution, Florida State University Regional Medical School, University of Florida, Indian River Research and. FPUA personnel may be wearing Personal Protective Equipment. to 5:00p.m. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. The plant is wholly owned by the All-Requirements Project and is operated under contract by Fort Pierce Utilities Authority. If you dont have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. She fears property managers might retaliate, possibly even evict her and she cant afford that. Please be patient as you may experience long wait times as we work closely with each and every customer. . Discover the many options available to you when it6 comes to receiving and paying your utility bill. FPUA has implemented multiple measures to help our customers during this crisis such as suspending disconnections and waiving penalty and late fees for all of our customers. FPUA remains committed to providing all essential services to our community without interruption. There is a 24-Hour Drop Box located on the west side of the building at 206 S 6th Street. If your payment is past due, scheduled to be shut off or already shut off,DO NOTmake your payment online. This project will eliminate aging septic systems, thereby protecting our waterways, notably the St. Lucie River and Indian River Lagoon.. FPUA works with our customers to provide extensions and ensure continued service where possible. Accounts may accumulate large credits or debits. Editor's note The above section, pertaining to disposition of net revenues of utilities, was derived from Laws of Fla., 1 of Ch. This service is offered at the discretion of FPUA to Customers who meet these terms and conditions. Fort Pierce Utilities Authority (FPUA) understands that the Coronavirus pandemic has greatly impacted the St. Lucie County community in many ways, especially economically. The food variety includes Greek, Latin, BBQ ribs & chicken, seafood, Americana, and various snack items. This is the first phase of St. Lucie County CARES Act funding which is going directly to residents. Click to View the Electric Service Area Map. Fort Pierce Utilities Authority (FPUA) has established the Project Care COVID-19 Relief Fund with a sponsorship in the amount of $100,000 to assist customers most affected by the COVID-19 Crisis pay their utility bill. - Manage notification subscriptions, save form progress and more. Bill Payment Options - Fort Pierce Utilities Authority Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's All check, credit card, and exact cash payments MUST be paid at a Kiosk or the drive-thru window. That company directed us to Franklin and Johnson of Homestead Florida, which did not return our calls. Beginning July 13, 2020, customers with a past-due balance will receive an automated call, reminding them to set up a payment plan. The minimum amount to avoid interruption of service will be the past due balance minus your deposit requirement. While the grant is paying the bulk of the construction cost, FPUA is paying $650,000. Register online and have your utility bill payment automatically deducted from your checking account each month. The drive-thru is typically very busy in the morning, visit late morning or early afternoon to shorten wait times. Easy to Set-up, Easy to Use. Residential customers should call 772-466-1600, 3900 to speak with a customer service representative. WFLX investigator Dave Bohman learned that the water was shut off after the complexs owner fell several months behind in paying utility bills. in 1972, the city created and made a part of the government a utilities authority to be known and designated as fort pierce utilities authority (fpua) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be Extra personnel will be available to answer incoming calls. Click here to view the flyer from Florida Community Health Centers, Inc. Water at a Fort Pierce apartment complex was shut off Thursday without notice, and people who live there are frustrated. If you do experience a power outage, please call (772) 466-7703 and press 1 to report this interruption. They dont want to wait 10 months for the infrastructure to be built., More:Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce. The city commission shall have power to provide for lighting the streets, parks and public buildings of the city; and to . Jazz Society Fort Pierce Craft Music and Jazz On the River. Start, Stop, or Transfer Service Notify FPUA of your service needs and schedule your service request at your convenience. If you are experiencing other needs or concerns, please call the 211 helpline or visit their Pam Beach and Treasure Coast website atwww.211palmbeach.org. The water and sewer extension also mean more than 160 acres of land would have access to water and sewer services and end the reliance on septic tanks, according to the grant application Fort Pierce officials submitted on behalf of FPUA. Make sure you bring your appetite when you come to Friday Fest. Municipal utilities are consumer-owned and not-for-profit, so providing affordable, safe, and reliable power is our first priority. Pay Your Bill Online. The Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship dueto the coronavirus pandemic. Payment plans with 0.0% interest will be available to assist customers who have accumulated a past-due balance during this pandemic. Although there have been no confirmed cases along the Treasure Coast, the most important thing for FPUA to do is plan and prepare. Please call customer service at 772-466-1600, ext. We accept Visa, MC, Discover, and AMEX; a . Fort Pierce - Thursday August 11, 2022: There are several programs in place to help customers avoid interruption of service throughout the year. Arts & crafts vendors will line up in front of the Indian River in Marina Square. 3900) is open from 9:00 am to 5:00 pm. We are continuing to suspend all service disconnections for non-payment until further notice, however, we urge all customers to continue to make regular payments to the best of their ability. Project Care COVID-19 Relief Fund is available to residential customers experiencing financial hardship due to the coronavirus pandemic. If it is determined that the work order will be processes and also requires entry into your home or business, FPUA personnel WILL be wearing Personal Protective Equipment. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. And then you cant bathe, you cant flush the toilet, you cant wash your face, you cant brush your teeth, said a tenant. A cashier will be available for customers that require cash back. Funds raised support education programs and local scholarships. FPUA will closely monitor the coronavirus situation daily and recommendations from the Centers for Disease Control to determine a re-opening date. Thank you in advance for your patience as we work diligently to protect the safety and well-being of all customers and staff. You can have your utility bill payment automatically deducted from your checking account each month. Online Services gives you access and its free! Credit/ Debit Cards only same day posting if paid before 4:30 p.m. No fee if paying by Check, cash or Money Order. 65-1557; and 20 of Ch. Sign up for automatic bill payment; Utility Billing Customer Service. This PCA reduction is far-reaching and provides continuous relief over a period of months versus a one-time reduction. One company that would immediately benefit from the project is Orchid Island Juice, the manufacturer of Natalies Orange Juice, which recently opened a 55,000-square-foot warehouse at 1650 DiGiorgio Road, for a production facility and hired 50 employees. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. Mobile Payment Options, including internet and auto pay. Payments accepted 8:00 am to 4:30 pm Monday Friday. The outside Kiosk and the payment drop box located on the west side of the building remain available 24/7. Fort Pierce Utilities Authoritys (FPUAs) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. Please call 772-466-1600, extension 3900 if you prefer to set up an Individual appointment with a customer service representative. FPUA owns and maintains approximately 266 miles of overhead lines, 151 miles of underground electric circuits with over 20,000 poles and 5,600 transformers. The childrens activities include a Giant Slide and a bounce house. Extra personnel will be available to answer incoming calls. Florida Community Health Centers opened its first Coronavirus drive through testing center in Fort Pierce yesterday. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. 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