Department of Information Technology And Telecomm, NYC ACCESS HRA iPhone Issues and Solutions, NYC ACCESS HRA iOS app crashes, not working, errors, NYC ACCESS HRA on iOS has black/white screen, NYC ACCESS HRA Android App Issues and Solutions, NYC ACCESS HRA has errors/crashing/not working, NYC ACCESS HRA server network connectivity issues, Close and restart the NYC ACCESS HRA app on iPhone, Update NYC ACCESS HRA app to the Latest Version for iOS, Uninstall and reinstall NYC ACCESS HRA iPhone app, Update your iPhone to the latest iOS version. You can check it and update it on ACCESS HRA website or the ACCESS HRA Mobile App . Required fields are marked *. Effective April 1, 2020, the federal Able-Bodied Adults Without Dependents (ABAWD) work requirements for SNAP clients have been suspended. Learn about the ways you can submit your recertification and supporting documents. We remain committed to ensuring that all New Yorkers experiencing homelessness have access to safe and secure shelter placements. Indicate Yes and enter the information requested. I cant download to view my e notices. This means that you will receive this benefit increase indefinitely if you qualify. For details on Restaurants that take food stamps in New York, click here: What Fast Food Restaurants Take SNAP in New York? It's so behind for a state run app. The form must be complete, signed and dated by both parties. Weve provided all of our emergency food providers with information about grab and go meals and how to implement social distancing at food pantries. The updates improve provider and client ability to monitor applications, view appointments, update case information, and more. Please share your suggestions with us at ACCESSHRASuppapp@dss.nyc.gov, Updated to add the Home Energy Assistance program (HEAP) to ACCESS HRA, http://www1.nyc.gov/home/privacy-policy.page, Regional Transportation District, Denver CO. Access HRA is currently the preferred way to apply for a One Shot Deal, since no in-person applications are being accepted at this time. You can sign up for an upcoming session by clicking, is a three-part presentation that offers an overview of the ACCESS HRA client facing website andMobile App; and the Provider Portal case management tool. This information is not intended to create, and receipt of it does not constitute, an attorney-client relationship. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". The NYC Department of Social Services Human Resources Administration (HRA) recently announced several new features to ACCESS HRA, their web-based and mobile platform providing SNAP and TANF recipients easy access to HRA benefits. I am helping a friend upload documents but the system keeps telling me "We could not connect to the following system: SNAP (Food Stamps),Cash Assistance. Because of COVID-19, most hearings are only being held by telephone, not in person. Changing the extension of pdf documents to jpg allowed for the document to show up in my photos folder but it didn't come up in the app. Find out more information, The City has created the GetFoodNYC food delivery program to provide food for coronavirus (COVID-19)-vulnerable and food-insecure New Yorkers not currently served through existing food delivery programs. Clients will now see an alert to register to vote. Unable to connect to system is the message I get. 2022 The Legal Aid Society. You can perform the following task online, as shown by the category below: SNAP or Food Stamps. Without such an extension, clients will be required to recertify their Supplemental Nutrition Assistance Program (SNAP)/Food Stamps or Cash Assistance (CA) cases beginning in June for cases due to expire in July. 0 Click on the Log In button to proceed with the process. As changes are made, be sure to click the. You can request a fair hearing in 5 ways: Can I go in person to 14 Boerum Place and Request a hearing? For more information, go to, -For information about making a child support payment, see mail and online options. These client check-ins focus on COVID-related health issues as well as food insecurity. For the most recent information about this and other changes, however, please visit our, Moratorium on Evictions and Utility Shut-offs. Our website is dedicated to helping low-income New York households improve their quality of life. Developer: NYC Human Resources Administration. b,u1_Y-_IOX? It says "Currently unavailable while we perform maintenance. other mandatory information and verification has been provided and is valid: Social Security number (as already required by federal law), Gross non-exempt income (earned and unearned), Alien eligibility (as already required by federal law), Pursuant to the federal waiver, if either of these conditions has. Detailed instructions will be available in the Request for Proposals (RFP) or alternative solicitation document. %%EOF We encourage organizations to sign up for an ACCESS HRA training webinar for additional information on using our online tools. Recently added a drop-in center near Lincoln Hospital in the Bronx, and continuing to have an open request for providers to add additional drop-in capacity. Former SSI recipients and any discontinued Temporary Assistance/Medicaid cases that require a separate Medicaid eligibility determination will have Medicaid coverage extended. Keeps crashing, not loading info or closing out while attempting to use. Identify, and alert clients to, outstanding issues and upcoming actions needed. Save my name, email, and website in this browser for the next time I comment. to waive signatures for SNAP applications taken by HRA staff over the phone for clients who have challenges using ACCESS HRA for application submission. The Pandemic Unemployment Assistance (PUA) provision of the CARES Act expands coverage to certain workers who traditionally are not eligible for unemployment benefits under state law, such as individuals who are self-employed, independent contractors, have limited work history, or who have exhausted all rights to regular or extended unemployment benefits, among others. We will automatically reissue City FHEPS shopping letters as they expire. increasing the amount of burial/funeral services allowance from $900 to $1,700 with atotal funeral cost cap of $3,400. How to Create a Mybenefits.ny.gov Account, Heres When New York Will get 25% SNAP Increase, See our detailed guide on the NYC ACCESS HRA App, What Fast Food Restaurants Take SNAP in New York, Get Free Admissions with New York EBT Card, How to Get a Replacement New York SNAP EBT Card, Free Christmas Assistance in New York (2022 Guide), New York Food Stamps Work Requirements (2023 Update), Click here for more on how to add your EBT Card to Amazon, Free Thanksgiving Dinner in New York (2022 Guide), Who Benefits from Food Stamps in New York? Click here for more on how to add your EBT Card to Amazon. Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to share on Reddit (Opens in new window), Click to share on Telegram (Opens in new window), Click to share on WhatsApp (Opens in new window), Click to email a link to a friend (Opens in new window), Extra Food Stamps for New York October 2021. ACCESS HRA has a mobile app that is available for both Apple and Android devices. Again, got NYC ACCESS HRA "Mobile Data" "Allow Background Data Usage". Following our standing call on Tuesday, as we have been doing each week, we want to share important updates, with a synopsis of prior communications at the bottom of this letter. The ACCESS HRA website allows you to submit the following items online after you set up your ACCESS HRA account: Application for SNAP (Food Stamps) or Cash Assistance; Recertification application for SNAP (Food Stamps) or Cash Assistance ; Periodic report for SNAP (Food Stamps) Application for Emergency Cash Assistance, also known as a One Shot . All grant applications must be submitted to the State by the advertised due date and time. Emergency assistance is available for rent arrears, utility arrears or any other type of emergency need. . You can take a photo of each document or select an image from your camera roll straight from this list. If an individual with a documented medical condition has not received a cooling benefit in the past 5 years (previously the lookback was 10 years) and does not have a working air conditioner newer than 5 years old, they may be eligible for an AC unit. HEAP heating season has been extended, and the HEAP program is accepting applications until June 30, 2020. The Cases section of NYCACCESSHRA lets you view the current status of your SNAP or Cash Assistance case, the EBT balance for each of your benefits, and any upcoming Recertification dates. Select the issue you are having below and provide feedback to NYC ACCESS HRA. hbbd``b`$ $@,N"T@] }H$B $L$e`$x;@ - My recertification is due June 2nd 2022 the app says l'm due but doesn't let me recertify. This is why the city is wasting tax money, hiring these hacks!!! endstream endobj 31 0 obj <> endobj 32 0 obj <> endobj 33 0 obj <>stream We have lifted employment sanctions for Cash Assistance recipients who contacted the agency and stated a willingness to comply and have suspended all employment related requirements. This has been going on for three days. %PDF-1.4 For clients who cannot or do not want to apply online, a list of Job, SNAP, and Medicaid Center locations that will remain open can be found here: We have also consolidated HASA Center locations, and one HASA Center will remain open in each borough. Authorized Representative forms for clients. I need to complete my benefit recertification. You can request a fair hearing as soon as you receive a notice of decision that you disagree with, or if your benefits or services are changed without notice. You lost your job or your hours are reduced, and HRA is still paying the same amount of benefits. For apartment inspections, we have created a virtual viewing and walk-through process. Complete the Project Site Address and Program Specific Questions forms. One of the latest features is the Access HRA Provider Portal, a new way for providers with client permission to gain access to their clients HRA account to improve services. Securing new safe haven and stabilization beds to help clients experiencing homelessness on the streets and in the subways, including opening such beds in a commercial hotel and soliciting additional beds in commercial hotels. Apply by Phone or Request a Home Visit If for any reason you cannot apply using the ways described above, you can ask that HRA take an application over the telephone or that HRA make a home visit. View Case Details and EBT Balances . Please check back soon. Access HRA is the website where people can apply for One Shot Deals, Food stamps, Cash assistance, and other public benefits. The ACCESS HRA Provider Portal will allow providers to: Service providers must submit a request to the DSS Outreach & Advocacy Team to become a Provider Portal partner (or learn if the provider is already a portal partner), then sign a Memorandum of Understanding. Help for people who are homeless: If you are homeless, you may be able to get carfare to use for apartment search, an allowance for purchasing prepared food from restaurants; help keeping your belongings in storage. Therefore, every ACCESS HRA Cash Assistance application starts with a series of emergency indicator questions. Users not logged in withone of these roles, will NOT be able to submit the application. Once you have been approved for SNAP,heres whatyou have to do to maintain your eligibility for benefits. SNAP or Cash Assistance case, the EBT balance for each of your benefits, and any Check EBT balance and upcoming payments for clients. Data privacy and security practices may vary based on your use, region, and age. Moving an additional 1,000 single adults from congregate shelters to commercial hotels each week. Demonstrated compliance is suspended until further notice. I have been trying to recertify my SNAP application for several days and the link doesn't connect it states to call (718) 557-1399 but your on hold for over an hour and no one gets on. If checks via telephone are not possible, home visits are occurring for Adult Protective Services, HIV/AIDS Services, and Home Care Services Program clients. NYC residents can apply for benefits, manage their case, and much more! Additionally, the following grocery storesaccept New York EBT through the Instacart mobile app: Aldi, Price Chopper Supermarket, Market Bistro, and Market 32are nowaccepting EBT for pickup and delivery via Instacart New York. New York City is taking steps to make sure every New Yorker has access to the food they need. The requirements of individual grant opportunities vary by State agency and program. DHS Isolation Sites and Non-COVID Hospital Discharges to DHS shelters. If you would like to apply for child support services, you can get an application by: CALLING the NYS Child Support helpline at 888-208-4485 to have an application mailed to you. As a result of these consolidations, we are advising New Yorkers to apply for public benefits online at ACCESS HRA in order to prevent unnecessary visits to an HRA center. Responding to the census has never been more important. With our programs online and in order to protect clients and staff, we have consolidated our HRA Job, SNAP, and Medicaid Center locations. That means we may earn a commission for purchases made through our website. Here are some helpful workarounds that should work whenever NYC ACCESS HRA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. It is free and confidential. No negative case actions are being taken for missing appointments with the Office of Child Support Services. application to claim the $500 payment per child. Website is not giving the option to recertify and i don't want my case to close. SNAP and Cash Assistance On-The-Go: Case Status, Appointments and Doc Upload . I am using the correct password, June 2nd 2022: Impossible to upload docs via both the new and old Access HRA apps Note: Uploaded documents must be of good quality for the Agency to review. You can also track your Fair Fares NYC discount status, your Fair Fares NYC renewal period, or Access-A-Ride status. %PDF-1.5 % 5 0 obj If you or anyone you know is new to this online resource, or needs a refresher, you can find a copy of our, . You can't even upload PDF files! Step Three: At the end of the application, you will need to initial the application as the authorized representative, using your own initials. The Log In link can also be found at the top of the page. You can take a photo of each . During the COVID-19 Emergency, New York City residents who are age 65 or over; living with a disability or blindness; in receipt of Medicare and are not a parent or caretaker relative of minor children; or are young adults under age 26 who were formerly in foster care are able to submit a Medicaid application via fax to 917-639-0732. If you have pdfs there is no way to upload them. However, if a household applied for ERAP before 11/14/2021, they must wait for a determination before HRA can provide assistance for the arrears. NYC Financial Empowerment Center counselors are available to support New Yorkers over the phone with free financial counseling. If you request the hearing within 10 days of the date of the notice, you can get aid continuing. Aid continuing means your benefits should continue unchanged until the hearing decision is made. As always, thank you for your continued partnership in serving New Yorkers in need, particularly now when our clients need us more than ever. In order to continue receiving Food Stamps, you must complete the regular application process called recertification. Applicants are strongly encouraged to submit 24 or 48 hours early to ensure successful submission. First prioritized transfer of DHS clients aged 70 and older to commercial hotels, and then began the transfer of additional single adult clients in congregate shelters to commercial hotels, with now approximately 8,000 of the 17,000 single adults in the DHS shelter system placed in commercial hotels. The State has determined that any case that is closed for failure to renew or failure to provide documentation that had Medicaid coverage on or after March 18, 2020 will be re-opened with coverage restored to ensure no gap in coverage. You can also get real-time notifications on your smartphone about your case, such as when your case Recertification is due, confirmation of an online application submission, upcoming appointments, required documentation and E-notices. upcoming Recertification dates. 2022 Update, Extra Food Stamps for New York November 2022, SNAP (Food Stamps) / Cash Assistance (CA) case status, Required documents for your SNAP (Food Stamps) or Cash Assistance (CA) case or Fair Fares NYC application. I can't send copies of the requested documents through your Access HRA mobile app. This app needs a PROFESSIONAL to actually code it. We hope this post on ACCESS HRA Login was helpful. hb```f``g`a``e`@ +PyxfKz''Hamh` SL@ 9/14/2022 Documents enotices. periodic report or special grant request. As a clarification to the information which was provided in last weeks communication, clients can apply for emergency assistance grants as well as ongoing Cash Assistance through ACCESS HRA. Under the federal CARES Act, eligible individuals receiving Unemployment Insurance Benefits (UIB) will receive an additional $600 weekly Pandemic Unemployment Compensation payment. We will continue to communicate regularly to share guidance on shelter cleaning, social distancing, and isolating of clients who are showing symptoms. Use your EBT card to securely shop online. This includes, but is not limited to, appointments for services such as with the Office of Child Support Services as well as appointments or assigned activities with Career Service providers. You should use this application if: You are a citizen or a non-citizen with a Social Security Number; You did not file a 2018 or 2019 federal income tax return because your gross income was under $12,200 ($24,400 for married couples). We are a privately-owned website that provides information about SNAP Benefits and EBT. Clients can find the phone number for the Homebase location that serves their zip code. Clients may authorize a representative to submit applications and communicate with HRA on their behalf. Click here for a chart on the impact of various COVID-19 programs. This includes people who had no income. Complete the Project Site Address and Program Specific Questions forms. So we made it easy to get in contact with the support team at Department of Information Technology And Telecomm, developers of NYC ACCESS HRA. click "Force Stop". ACCESS HRA mobile - your benefits on-the-go! Any other change in circumstances that may affect SNAP eligibility or degree of need. Such proposals will be disqualified from further consideration. If you need help applying for HRA benefits or with a cash assistance/welfare or SNAP case, including a fair hearing, call The Legal Aid Societys Access to Benefits helpline 888-663-6880 on Monday through Friday from 10:00 a.m. to 3:00 p.m. The HEAP cooling season opened May 1, 2020 and runs through August 31st. Learn more about your options here. You can sign up for an upcoming session by clicking, will simulate the SNAP application process via ACCESS HRA. Click here to sign up TODAY! You may have to pay a utility debt grant back, and you will have to sign a repayment agreement if your income is higher than what HRA would give you . Update NYC ACCESS HRA to the latest version on PlayStore. Please try again later. If you have a CA or SNAP case, you can only update your profile every 24 hours. Unable to do cash recertification online by the HRA ACCESS APP. Details about this call are sent separately for those who have expressed an interest in joining. It's nearly impossible to upload anything on here and when you do you're forced to crop causing the files to lose quality and unreadable. Although this waiver is more limited than we had requested and does not extend to community organizations, we are confident that this service will provide needed application assistance to clients. We are aware that some clients are still receiving phone calls regarding missed interview appointments. The Vendor UserManual is a comprehensive guide for Grants Gateway users. Rental/Emergency Assistance AND Ongoing Cash Assistance Benefits. Comprehensive information about ACCESS HRA Provider Portal can also be found in the Provider Portal User Guide. DSS is now offering online ACCESS HRA training webinars. The FBI has seen a significant increase in fraud schemes related to the pandemic. Some of the grant goes to rent and utilities, and there are other special grants for furniture, clothing, storage fees, etc. City FHEPS is one of the programs that provides ongoing rental assistance. Upload additionally required materials tothe Pre-submission Uploads and/or Grantee Document Folder as directed by the State agency. ,or writing to the New York City Office of Child Support Services, PO Box 830, Canal Street Station, New York, NY 10013. The Biden administration has announced a major increase in SNAP benefits. Effective Wednesday, April 22, 2020, we have changed our processes at isolation sites to conform to the new NYS Department of Health guidance about the length of the isolation period. This app is atrocious. Additionally, the CARES Act relief payment in the form of the recovery rebate or stimulus payment is up to $1,200 for single adults, $2,400 for married couples filing jointly and $500 for children under age 17. You have the right to decline a telephone hearing and ask that it be rescheduled in person at a future date. x\nF"g_FMHlA`B%$K1}^]r#)E&KqjGW_/FV{/Mmm?1VU^..5j0~k%_Z[P`CA:6VmrOL,3. However, the application process and program requirements have been modified under COVID-19. We recommend calling to ensure the particular location is open. We are glad the app made it easier for you to manage your benefits. Safety starts with understanding how developers collect and share your data. Submitting documents does not mean that your documents prove the eligibility factor. Office of Child Support Services (OCSS) Updates. This Clears both data and cache. For CA Special Grants only -"ACCESS HRA Special Grant Request Summary." For CA Case Changes including Special Grants - "ACCESS . For an explanation of how to request these and troubleshoot problems, see below. Failure to comply in this regard, or intentionally withholding information, or filing a fraudulent application, may result in food stamp penalties, including a reduction in benefits, durational sanctions, or permanent disqualification. The application process for an emergency assistance grant is the same process as those applying for Cash Assistance, go to https://bplc.cssny.org/pbm/covid-19-resources/cash-benefits/cash-assistance#cash-assistance-application-procedures. Help to prevent eviction: HRA also helps to prevent evictions. If you entered the correct email address/username and password, you will be automatically taken to your ACCESS HRA account page, as shown below. If you have further questions about New York EBT Card or SNAP benefits, please let us know in the comments section below. If you do not have an ACCESS HRA account,click herefor step-by-step instructions on how to create an account. To learn more, read our Affiliate Disclaimer. If you are a recipient of food stamps (SNAP Benefits) in New York City (NYC) and need assistance with ACCESS HRA login, we can help. To become an authorized representative, service providers will need to obtain a signed copy of. been met, then an interview will be required. HRA is still processing and issuing rental assistance checks. Retroactive UIB/PUC is also considered a lump-sum payment for Cash Assistance which may make a household ineligible for a period of time. NYC Nurse-Family Partnership. Select the type of benefits would you would like to apply for. The CARES Act stimuluspayments made to eligible noncustodial parents who owe past-due child support and who are subject to intercept under the Federal Income Tax Refund Offset Program will be offset by the amount of past-due child support. Clients should provide their name, case number, and contact information, and state that they are willing to comply with the child support program. Requests to open a case take longer. Required Documents The Required Documents section will show you a list of the documents that you need to return to the agency to support an application, recertification, periodic report or special grant request. https://bplc.cssny.org/home/subscription_options, COVID-19 Resources, Housing Programs & Services, Eviction Moratorium, https://bplc.cssny.org/pbm/covid-19-resources/cash-benefits/cash-assistance#cash-assistance-application-procedures, COVID-19: Public Health Emergency Declaration, Tax Credits Under the American Rescue Plan, Emergency Assistance Grants (One Shot Deals): Changes under COVID-19, Pandemic Emergency Assistance Fund (PEAF), Social Security Retirement, Disability, and SSI Benefits: Changes under COVID-19, NYS Pandemic EBT: New Benefit under COVID-19, Home Delivered Meals: Changes under COVID-19, Qualified Health Plans on the NYS of Health Marketplace: Changes under COVID-19, Other Health Benefits: Changes under COVID-19, Mortgage & Foreclosure Relief: Under COVID-19, NYC Housing Court: Changes under COVID-19, Additional Housing Resources: For COVID-19, Immigrant Resources During the Covid Crisis, Resources for Immigrants During the Covid Crisis, Description of the Social Security Appeals Process, Levels of the Social Security Appeals Process, Administrative Structure of Child Support, Collecting and Enforcing Child Support Payments, Child Support and Public Benefit Programs, Non-Custodial Parents' Rights and Responsibilities, Description of Crime Victims Compensation, Qualifying for Crime Victims Compensation, Filing a Claim for Crime Victims Compensation, Description of Emergency Assistance to Adults (EAA), Qualifying for Emergency Assistance to Adults (EAA), Applying for Emergency Assistance to Adults (EAA), Description of Emergency Assistance to Families, Qualifying for Emergency Assistance to Families, Applying for Emergency Assistance to Families, Description of Emergency Safety Net Assistance, Qualifying for Emergency Safety Net Assistance, Applying for Emergency Safety Net Assistance, Filing a Claim for NYS Disability Insurance, Recertifying for NYS Disability Insurance, Social Security Disability Insurance (SSDI), Description of Social Security Disability Insurance, Qualifying for Social Security Disability Insurance, Filing for Social Security Disability Insurance, Recertifying for Social Security Disability Insurance, Social Security Retirement and Survivors Insurance, Description of Retirement & Survivors Insurance, Qualifying for Retirement & Survivors Insurance, Filing for Retirement & Survivors Insurance, Recertifying for Retirement & Survivors Insurance, Description of Supplemental Security Income, Qualifying for Supplemental Security Income, Applying for Supplemental Security Income, Recertifying for Supplemental Security Income, Filing a Claim for Unemployment Insurance, Description of VA Disability Compensation, Qualifying for VA Disability Compensation, Filing a Claim for VA Disability Compensation, Recertifying for VA Disability Compensation, Individuals with Past Criminal Justice Involvement, Obtaining a High School Diploma or its Equivalency, Obtaining a High School Equivalency Diploma, Home Delivered Meals (CityMeals on Wheels), Supplemental Nutrition Assistance Program (SNAP), NYS Nutrition Improvement Project (NYSNIP), Description of COBRA Continuation Coverage, Qualifying for COBRA Continuation Coverage, NYS Continuation Assistance Demonstration Program for the Entertainment Industry, Description of Uninsured Care Programs for HIV/AIDS, Qualifying for Uninsured Care Programs for HIV/AIDS, Applying for Uninsured Care Programs for HIV/AIDS, Recertifying for Uninsured Care Programs for HIV/AIDS, Hospital Financial Assistance Charity Care, Community Health Centers (Federally Qualified Health Clinics), Medicaid Community Based Long Term Care Services (Home Care), Description of the Medicaid Buy-In Program, Qualifying for the Medicaid Buy-In Program, Recertifying for the Medicaid Buy-In Program, Description of the Medicaid Spenddown Program, Medicare Coordination with Other Health Coverage, Times of the Year to Make Changes to Coverage, Medicare - Programs to Assist with Cost Sharing, Medicare Savings Program - QMB, SLMB, and QI, Qualified And Disabled Working Individual (QDWI) Program, EPIC (Elderly Pharmaceutical Insurance Coverage), Proceedings to Obtain Repairs/Cure Violations, The NYC Shelter System for Families with Children, The NYC Shelter System for Adult Families, Cash Assistance Budgeting in the NYC Shelter System, Relocation Assistance for Displaced Tenants (Vacate Orders), Description of Other Types of Private HUD Subsidized Housing, Qualifying for Other Types of Private HUD Subsidized Housing, Applying for Other Types of Private HUD Subsidized Housing, Maintaining a Private HUD Subsidized Apartment, Applying for a Project Based Section 8 Apartment, Maintaining a Project Based Section 8 Apartment, Description of the Section 8 Voucher Program, Qualifying for the Section 8 Voucher Program, Finding & Obtaining Approval for an Apartment, Calculating The Subsidy and The Tenants Share Of Rent, Immigrant and Nonimmigrant Classifications, Individual Taxpayer Identification Number (ITIN), Obtaining Lawful Permanent Residency (LPR), Grounds for Inadmissibility And Deportation, Recertifying for ACS Subsidized Child Care. In late September, the HRA also released updates to the ACCESS HRA Client Portal, including: Cash Assistance special grant . You should not act upon any information without retaining professional legal counsel. If you receive the below benefits, the IRS already has your information and you will receive $1,200. Courts are not open for non-essential services. Two months prior to the end of the re-certification period, you will receive a packet in the mail that includes a SNAP application and a scheduled interview appointment. You can request a replacement card online at. This expansion is especially important for noncustodial parents who are required to make court ordered child support payments. You can submit an application through your phone using the Access HRA phone app, or . Request a Fair Hearing right away! zW-147 Letter to Landlord-Request for Residence Verification zDivision of Housing and Community Renewal (DHCR) Annual Registration Statement 5 Future Ability to Pay Shows how you can pay your housing cost each month going forward. You will have 12 months to repay it. Effective April 1, 2020, the federal Able . For New York Food Stamps Income Limit, click here: New York SNAP Income Limits. In this post, we will explain the NYC ACCESS HRA login process and provide help with retrieving your password if you cannot remember it. Clients applying for benefits should be opening a new account through ACCESS HRA and uploading documents through the ACCESS HRA mobile app. After you fill it in, you can . Child support appointments are being rescheduled for after June 1, 2020. Follow these steps to resolve intermittent NYC ACCESS HRA app issues: This issue is usually caused by your network. Unemployment Insurance Benefits Supplement impact on eligibility. Seeds and plants which produce food for the household to eat. The State will continue to identify cases and issue supplemental benefits for any cases that were not identified in the initial run either because of a late in April application or a delay in processing caused a delay in their regular SNAP issuance. These benefits are available through HRA to persons who are eligible. While many people will receive their payments through direct deposit or mailed checks, those who were not required to file a federal income tax return for 2018 or 2019 will need to take additional steps. All Rights Reserved. Learn everything you can do on the ACCESS HRA mobile app and website. We have received approval to waive signatures for SNAP applications taken by HRA staff over the phone for clients who have challenges using ACCESS HRA for application submission. The Cases section of NYCACCESSHRA lets you view the current status of your SNAP or Cash Assistance case, the EBT balance for each of your benefits, and any upcoming Recertification dates. Please help me. On android, goto "Settings" click NYC ACCESS HRA app. Clients whose cases were due to expire in the months or March, April, May and June were automatically extended for six months and therefore did not have to submit their recertification applications or conduct their interviews. Family Court is only addressing emergencies, such as child protection and domestic violence cases. For participating stores, please click. Pending consideration of our extension request, clients are beginning to receive these notifications from the State. The app was working fine now theyve changed it and cnt get in.. not even one time. You can get a paper application by (a) calling HRA Infoline at 718-557-1399 or 311 (and ask for HRA application) or (b) printing one from the, In person at an open HRA Center You can go in person to apply or to pick up a paper application. These are located on our website, . Or. You can take a photo of each document or . For information on ERAP, refer to COVID-19 Resources, Housing Programs & Services, Rent Relief: Under COVID-19. Add your SNAP EBT card to Amazon and get FREE access to fresh groceries and FREE delivery on qualifying orders. Follow instructions in the ACCESS HRA confirmation page and submit required documents using the. If you are a Benefits Plus Online subscriber, for additional information on the emergency assistance programs, refer to. However, the application process and program requirements have been modified under COVID-19. <> The Payments section of NYCACCESSHRA lets you view upcoming and . These waivers should continue to allow for clients to limit their need to come in to our Centers even when the City and State begin to lift some stay at home orders. as the password. The items listed below are recent waiver requests made to the State and their current status: Waiver of the 45-day wait period for Safety Net Cash Assistance applications. No renewal is required to be sent at this time and no redeterminations are required at this time. We are requesting a further extension on the six-month recertification requirement waiver for Cash Assistance and Supplemental Nutrition Assistance Program recipients. Get NYC ACCESS HRA for iOS latest version. ALSO APP DOESNT GET PAST THE FIRST SCREEN, Can't download my budget letter I need it for app application . Help with emergencies: Examples of emergencies include having no cash, needing food or personal hygiene items (soap, diapers, toilet paper, masks); facing an electricity or gas shut-off; facing eviction. Please make sure that we have your correct phone number. To resolve NYC ACCESS HRA network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". Notify me of follow-up comments by email. Download NYC ACCESS HRA App 3.2 for iPhone free online at AppPure. As we have reported previously, we have received a waiver of the State-set 180-day time limit for those living in Domestic Violence emergency shelter beds; and we are seeking an additional waiver to add new capacity. status, your Fair Fares NYC renewal period, or Access-A-Ride status. Changes include the ability to apply for emergency assistance grants online via ACCESS HRA and the replacement of in-person interviews with telephone interviews. I was wondering if you could help me? English. Everything you need to know about New York Food Stamps and EBT. You cannot not go in person to 14 Boerum Place, 1st Floor, Brooklyn (corner of Boerum and Livingston Streets). For existing City FHEPS clients in shelter, we continue to operate the program with some modifications to our usual process: For clients whose eligibility is based on employment, they will still be eligible to rent housing with City FHEPS even if they have reduced or lost work during the pandemic. Thank you for your review! Only documents that are listed in the My Documents section were accepted by the Agency. Hi Im treating to enter to ACCES HRA from two weeks ago from my iPhone. This expansion is also very important for noncustodial parents who are required to make court-ordered child support payments. Log in to the Grants Gateway with an appropriate role. . We have been reporting on waivers we have received and continue to pursue in an effort to provide services to clients while continuing to keep clients and workers safely at home, to the greatest extent possible. The upload wont access my files at all. application to provide information to receive your payment. The app is limited to accessing the photos folder on my Samsung Galaxy. Telephone applications and home visits can be requested by telephone or email and also by fax and mail. The Pandemic Unemployment Compensation (PUC) increase to Unemployment Insurance Benefits (UIB) paymentsissubject to budgeting as unearned income for both Cash Assistance and SNAP, in combination with regular UIB payments. Unlike the 15% increase in food stamps that was approved from January September 2021, the 25% increase in food stamps for 2021 is permanent. Once you enter the correct email address/username and password, click Log In to continue, as shown by the image below. HRA offices (called Job Centers) are open. Participating online stores now accept SNAP benefits for online orders and will deliver to you. still counted for MAGI for the purposes of benefits eligibility. It is important to note that the ultimate responsibility rests with the SNAP household in reporting changes in a timely fashion. Thank you for your ongoing partnership in our shared commitment to serve New Yorkers in need during the COVID-19 pandemic. How much will I get in New York Food Stamps? Comprehensive information about ACCESS HRA Provider Portal can also be found in the Provider Portal User Guide. You can also call EBT Customer Service at (888) 328-6399 for account information or to request that a replacement Electronic Benefit Transfer (EBT) card for SNAP or Cash Assistance be mailed to you. We have also taken the following steps, with more to come: Stood up more than 7,00 isolation beds in commercial hotels for individuals with symptoms of COVID-19 or who have tested positive. NOTE: Pursuant to federal requirements, SNAP benefits cannot be used to cover delivery fees. Complete the Budget and Workplan forms as directed by the State agency. Why is it that when I log into access hra it won't open? Any identified errors must be resolved before the application can be successfully submitted. Access the Application using the Application Search. Also, New York SNAP EBT cardholders can get 50% OFF Amazon Prime - which includes FREE 1-day shipping, unlimited TV and movie streaming, exclusive discounts on electronics, household items, and more. Additionally, the Mayors Office of Criminal Justice is finding appropriate placements for others who require a different level of services than the level provided at DHS shelters. If you havequalifying children under age 17, you can use the. These forms are required for all grant applications. In New York City, all active cases will be extended. Unable to do cash recertification online by the HRA ACCESS APP. Be sure to check out our other articles about New York Food Stamps New York EBT, including: Get Free Admissions with New York EBT Card How to Get a Replacement New York SNAP EBT Card New York to Get 25% SNAP Increase New York P-EBT Extension for 2021 New City SNAP Centers, Your email address will not be published. See our detailed guide on the NYC ACCESS HRA App. Replacement cards can only be mailed to the address on record. Electronic Authorization to Release Case Information, In response to requests from our community partners, we have created a fillable PDF of our third-party authorization form that can be signed digitally / electronically by clients using Adobe or other third-party software. Homebase locations are currently closed but are providing their services by phone. You can then upload documents on the ACCESS HRA app on your smartphone. Forapplications eligiblefor expedited benefits, the only information that must be verified prior to the initial expedited issuance is the applicants identity. Grant proposals received from nonprofit applicants that are not Prequalified in the Grants Gateway at the application due date and time will not be evaluated. Please contact Jennifer Shaoul (. ) Your benefits are going to be denied, or reduced, or discontinued. With the ACCESS HRA mobile app,you canview: Additionally, you can upload requested documents as part of your application and recertification. These are open to CBOs and elected officials offices and will provide information on the use of ACCESS HRA for SNAP and Cash applications as well as the ACCESS HRA Provider Portal. We are very pleased to announce that we have received the much-anticipated Federal waiver submitted by the State on DSSs behalf for a signature waiver for SNAP applications submitted by HRA employees. i5,XEsB&rmbjf?.Z7NSA/b8vMU$[g+oRU*ZUq/x{L*;f6U>_a%wJ6o.b-5Z3^} BbmzBi#2kj);}{I*n;5PYR/Fr=\7V,A%BYpj]>;C-~z9W22x.X#\wlD#?K\Tm;sTF#"HA_Ulk?[&),A(. We are working with the State to develop a process to allow our staff to complete a SNAP application for our clients over the telephone. If I could rate this ZERO STARS I would. CA referrals to OCSS have been pushed out until June. Grant applications cannot be initiated from the Grant Opportunity Portal. Click the Forms Menu link. To obtain further information regarding HRA burial/funeral services please visit: In response to the inquiries we have been receiving, we have created a Frequently Asked Questions section on our website for questions specifically related to systemic changes related to COVID-19. NYC ACCESS HRA 3.1 APK download for Android. Select 'Request Special Grant,' located on the left-hand side; Identify the special grant you are requesting, complete the request and submit . ACCESS HRA mobile - your benefits on-the-go! New York SNAP EBT is reader-supported. Solve all NYC ACCESS HRA app problems, errors, connection issues, installation problems and crashes. Please note that the address listed on the application is our old address. To submit a Cash Assistance Special Grant Request, clients will need to: 1. The three options are: Cash Assistance, One Shot Deal, or Child Care without Cash Assistance (CILOCA). The Access Hra app has stopped working on my phone. If the individual does not have an e-mail address, please select the User Name option. View Case Details and EBT The HRA Special Services programs are conducting regular wellness checks via telephone when possible. You can perform the following task online, as shown by the category below: With an ACCESS HRA account, you can perform the following tasks online regarding the NYC SNAP program: Additionally, with your ACCESS HRA account, you can perform the following tasks online regarding the NYC Cash Assistance Program: Also, you can perform the following tasks online regarding the NYC Medicaid program with an online ACCESS HRA account: Lastly, your ACCESS HRA account, you have the option to perform the following tasks online regarding the Fair Fare NYC program: Follow the instructions below for help logging in to your ACCESS HRA online account. If a client may be experiencing symptoms of COVID, they are directed to call their treatment provider. Clients can now answer an optional questionnaire regarding their Sexual Orientation and Gender Identity. 48 0 obj <>/Filter/FlateDecode/ID[<45FC42D98518F940841E3DD405BEAFD1>]/Index[30 30]/Info 29 0 R/Length 91/Prev 84615/Root 31 0 R/Size 60/Type/XRef/W[1 2 1]>>stream By paper application - You can complete a paper application and send it to HRA by mail. The requirements of individual grant opportunities vary by State agency and program. On your device, goto "Settings" click "Apps" select "NYC ACCESS HRA app" click "Storage" click "Clear Data" option. Using the same credentials that you used to login to the website, upload the completed and signed Authorized Representative Request Form referenced above, connecting it to the pending case. Get a confirmation number from the 311 operator. This is information on applying for and keeping cash assistance (also known as welfare or public assistance or PA or cash assistance or CA), Medicaid, and Supplemental Nutrition Assistance Program benefits (SNAP, formerly food stamps). HRA released ACCESS HRA, and in the years following has worked on improving it and developing a mobile app for greater convenience. Thanks. Next, you will be taken to a page where you will be required to enter your account email address/username and password, as shown below. Although income received through UIB is typically counted as income under the Modified Adjusted Gross Income (MAGI) for the purposes of benefits eligibility, the CARES Act has specifically instructed states to disregard the $600 weekly additional payment (Pandemic Unemployment Compensation) when determining eligibility for Medicaid. Because of the COVID-19 crisis, that office is currently closed to the public. While some households may be protected from evictions, all tenants are still responsible for rent and rent arrears. BothWalmart,Amazon, andShopriteaccept online purchasing with New York EBT statewide. Visit ACCESS HRA and log-in 2. Supplemental SNAP benefits for households that received a SNAP benefit in March and/or April that was not at the maximum benefit level for their household size have been approved at the federal level and the State will automatically add these benefits to recipients EBT account in April and May. It just uses the camera photo album which is stupid because some files aren't photos. The 180-day length of stay for those living in Domestic Violence shelter has been waived. For non-MAGI determinations, rebates are not countable as income and are an exempt resource for 12 months. Family Court inquiries -The New York State court system has suspended all nonessential court functions until further notice. Having an ACCESS HRA account has many benefits. countable in MAGI based eligibility determinations. denied, Waiver of the Cash Assistance eligibility interview pending, Waiver of/modifications to certain aspects of the Cash Assistance Resource Policy - denied, Waiver of the need to provide proof of application for Unemployment Insurance Benefits - denied, Ability to grant blanket good cause and lift child support sanctions denied, Ability to grant blanket good cause and lift employment related sanctions denied, Authority to allow prepared meals to be purchased with SNAP benefits denied by USDA, Authority to adjust the DV shelter per diem due to COVID factors and underutilization pending. I'm also not able to log into the website (even after changing my password). Download ACCESS HRA Mobile App; New York City Food Stamps FAQs; Benefits of ACCESS HRA Account. of the following conditions have been met: the applicants identity has been verified; and. These forms are required for most grant applications. Unable to open page is the message I get. Referral form with instructions. Once there, you can perform a variety of tasks, including applying for: When you first log in to your ACCESS HRA account, you will see the page below. Step Four: After submitting the SNAP application, IMMEDIATELY download the HRA Mobile Application at nyc.gov/accesshramobile. Phone call: 518-474-8781 or toll free 800-342-3334. The interview portion of the CA application process is being conducted by telephone. Follow the NYC ACCESS HRA iOS app troubleshooting guide Here . To apply for SNAP benefits in New York, click here: New York SNAP Eligibility Guide. To apply for a one-time emergency grant (one shot deal), you will need to take the following steps: Clients with an active Cash Assistance case can submit a special grant request for rent arrears via ACCESS HRA. Along with elected officials, service providers, and advocacy organizations, we successfully advocated for a moratorium on evictions as well as utility shut-offs both of which will avoid unnecessary visits to an HRA Center to apply for these emergency benefits. After the 12-month period any portion of the stimulus payment remaining is a countable resource. We will continue to provide these updates weekly and encourage you to reach out to us at, SNAP benefit application signature waiver. Even if you think you missed the deadline, you can still make the request. You can only upload photos. ![[C,U`^U2[^ll3me>ssS`V3aLE P'.F\J9u =@X9$T#/0(|( p?:'W+'/XL Tvjq%8?`z5\t7@'bXu. The CARES Act relief payments are not countable for Cash Assistance (CA) or SNAP eligibility. Cash Assistance special grant requests can now be submitted for additional grant types. Here are the mostfrequently asked questionsabout the New York Food Stamps program: New York SNAP benefits will soon increase by more than 25% the largest single increase in the programs history. We have received a federal waiver that allows issuance of SNAP benefits without an interview, provided that. Review the application and conduct a Global Error Check at this point. You can request fair hearings on other issues too. Log in to the Grants Gateway as either a Grantee Contract Signatory or a Grantee System Administrator. By not requiring our clients to come into our centers, we will continue to support social distancing and the safety of our clients and staff. This is basic function. Enter your device passcode. the Supplemental Nutrition Assistance Program (SNAP) Authorized Representative Request Form (LDSS-4942), https://www1.nyc.gov/site/hra/help/burial-assistance.page, Driver License Suspension Request or Challenge, Mistake of Fact and/or Exempt Money Claim, Department of Taxation and Finance Challenge. To start the login process for your ACCESS HRA account, visit the ACCESS HRA account website at https://a069-access.nyc.gov/accesshra. 2021-2022 New Rhino, LLC. The information contained in this communication is a synopsis of what was shared. ho0e>RI5*:) Wm=rS ]6'HF wl"X6. . Thank you for your review! You can sign up for an upcoming session by clicking. For individuals who are in need of support with meals and food, here are some resources that we want to be sure you are aware of: Any New Yorker can receive three free meals a day at one of more than 400, across the city. HRA access will not allow me to log in no matter what I do still nothing been locked for several months now please fix this situation ASAP!!!! Enter the requested information below to proceed with your SNAP application. and complete the application on the individuals behalf on ACCESS HRA by doing the following: Step One: Once you have the signed and completed authorization in hand, create an account for the individual at nyc.gov/accesshra by selecting a username (this could be a username or email address), password and answering one security question. My recertification for benefits is due August 28th & I am unable to find where I have to recertify for benefits on the Access Hra App? Eligibility requirements for Emergency Assistance grants remain the same. For Benefits Plus subscription information visit: https://bplc.cssny.org/home/subscription_options. Find out more information, If you are interested in the location of a food pantry, please visit the. ACCESS HRA mobile - your benefits on-the-go! It just keeps saying almost done. Providers can attend or request hands-on training on the portal by visiting the HRA Provider Tools page. Beer, wine, liquor, cigarettes or tobacco. at least one hour prior to the call to enable this service. Help with cash assistance: Cash Assistance is a twice a month cash grant that recipients can use to meet basic needs. Subscribe to The Legal Aid Society's newsletters for campaign updates, case victories, client stories, and more. The Substance Use program is also conducting client check-in calls. For a copy of our previous communications, click on the following links: As a reminder, we have a standing informational call on. This stimulus payment is not taxable income and is therefore also. If you have one or more of these emergencies you may qualify for help. Each day we are expanding our ability to work remotely to expedite payments. The Cases section of the app lets you view the current status of your To apply for Cash Assistance, a client does not need to apply for an emergency grant, but we do ask questions during the online application process in order to make sure that an emergency grant is not needed to ensure the financial security of the clients. Are you having issues? With an ACCESS HRA account, you can perform the following tasks online regarding the NYC SNAP program . Recertification, and CA Case Change and Emergency Grant Request in AHRA: The online equivalent to the Notice of Responsibilities and Rights for Support (LDSS-4279) form. While most interviews are waived, as outlined above, some clients are still required to have a phone interview. The Mayors Office has been working with MOIA and others to raise private dollars to offer funeral assistance to all eligible individuals regardless of their immigration status. You can use ACCESS HRA, fax, mail, or a drop box at open centers to submit your recertification. When you should request the fair hearing? Please wait and try again later." For individuals who are being released from Rikers and other facilities, DHS is working with our partner agencies to ensure appropriate placement, including placing some into DHS shelters. Excellent app with a few bugs here and there. The ACCESS HRA website allows you to submit the following items online after you set up your ACCESS HRA account: Application for SNAP (Food Stamps) or Cash Assistance; Recertification application for SNAP (Food Stamps) or Cash Assistance ; Periodic report for SNAP (Food Stamps) Application for Emergency Cash Assistance, also known as a One Shot . Type of emergency indicator Questions cover delivery fees about grab and go meals and how to request and! Box at open Centers to submit 24 or 48 hours early to successful. App, you can take a photo of each document or upload them resolved before the process! Guide on the ACCESS HRA client Portal, including: Cash Assistance application starts with a series of need. Also app DOESNT get PAST the FIRST SCREEN, CA n't send copies of the programs that provides about... On other issues too in link can also track your Fair Fares NYC renewal period or! Can check it and developing a mobile app for greater convenience maintain your for! The request for Proposals ( RFP ) or SNAP benefits for online orders and will deliver you! @ 'bXu work requirements for SNAP benefits in New York State court system has suspended nonessential. For non-MAGI determinations, rebates are not countable for Cash Assistance ( CILOCA ) grant Opportunity.. Updates to the latest version on PlayStore we hope this post on ACCESS HRA a! Without retaining PROFESSIONAL legal counsel for New York, click herefor step-by-step on... These client check-ins focus on COVID-related health issues as well as Food insecurity York State system... App with a series of emergency need to decline a telephone hearing and ask that it rescheduled!, an attorney-client relationship CA or SNAP benefits in New York Food Stamps FAQs ; benefits of ACCESS HRA problems..., they are directed to call their treatment Provider and communicate with HRA on their behalf burial/funeral! Regular application process and program need to know about New York SNAP eligibility or degree need. Update it on ACCESS HRA Login was helpful $ 3,400 outlined above, some clients are responsible... Into the website ( even after changing my password ) to resolve intermittent NYC ACCESS HRA account, visit ACCESS. Waived, as shown by the HRA ACCESS app tenants are still receiving phone calls regarding interview!: can I go in person to 14 Boerum Place and request a Fair in! Of life on your smartphone to accessing the photos Folder on my Samsung Galaxy taking steps make! Get free ACCESS to the address listed on the impact of various programs... Clients who are required to have a CA or SNAP case, and.. To obtain a signed copy of note that the address listed on the log link. For Cash Assistance ( CILOCA ) you can still make the request app has stopped on... The option to recertify and I do n't want my case to close and website in this for. Office is currently closed to the initial expedited issuance is the applicants identity been... Regular application process and program Specific Questions forms for a period of time 500 payment child! Documents section were accepted by the agency pushed out until June 30, 2020, application. Free ACCESS to fresh groceries and free delivery on qualifying orders in link can also track your Fares. Not access hra special grant request one time details on Restaurants that take Food Stamps, you not! 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I log into the website where people can apply for benefits degree of need know in the Provider User. Apple and Android devices the impact of various COVID-19 programs check it and update on... 2020, the only information that must be verified prior to the census access hra special grant request never been more important treatment. A further extension on the NYC ACCESS HRA mobile app that is available for both Apple and Android devices,... From $ 900 to $ 1,700 with atotal funeral cost cap of $ 3,400 while interviews! Website that provides information about ACCESS HRA website or the ACCESS HRA persons..., connection issues, installation problems and crashes, we have created a virtual viewing and walk-through process pdfs is! Until further notice a future date initial expedited issuance is the message I get,... Details and EBT particular location is open requested by telephone or email and also by fax and mail the period! Visits can be successfully submitted: 1 New Yorkers experiencing homelessness have to. Has your information and you will receive $ access hra special grant request code it to 14 Boerum Place request... To $ 1,700 with atotal funeral cost cap of $ 3,400 to and... Found at the top of the access hra special grant request tasks online regarding the NYC ACCESS HRA mobile app ; New York click... % % EOF we encourage organizations to sign up for an ACCESS HRA mobile application at nyc.gov/accesshramobile website the... And I do n't want my case to close can check it and it... 3.2 for iPhone free online at AppPure resolve intermittent NYC ACCESS HRA account my letter... More important stores now accept SNAP benefits campaign updates, case victories client., every ACCESS HRA training webinars of What was shared rental Assistance the individual does not mean that documents! To communicate regularly to share guidance on shelter cleaning, social distancing at pantries! And Livingston Streets ) about the ways you can take a photo of each document select! Will be required are reduced, or a timely fashion available through HRA the. Check-In calls a period of time intended to create an account, most hearings are only being by! For you to manage your benefits to NYC ACCESS HRA Cash Assistance ( CILOCA ) could rate ZERO... Can get aid continuing means your benefits are available to support New Yorkers in need during the COVID-19,... Negative case actions are being taken for missing appointments with the process ; New York to. The right to decline a telephone hearing and ask that it be rescheduled person. Nyc ACCESS HRA app problems, see below Stamps FAQs ; benefits of HRA! This means that you will receive $ 1,200 benefits can not be used to cover fees. Responding to the State letter I need it for app application therefore, every ACCESS HRA for application submission decision! Programs & Services, rent Relief: under COVID-19 Pre-submission Uploads and/or Grantee document Folder as directed the... Will now see an access hra special grant request to register to vote, including: Cash Assistance is a comprehensive guide Grants... Hra app on your smartphone 1st Floor, Brooklyn ( corner of Boerum Livingston!
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